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Enchanted Elegance Event Center

Moss Bluff, LA

Privacy Policy for Enchanted Elegance
Last updated: 2/7/2025
At Enchanted Elegance, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, whether through our website, purchases, or communications.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Personal Identification Information: Name, email address, phone number, shipping address, billing information, and other contact details.
 Transaction Information: Payment details, order history, and purchase preferences.
 Website Interaction Information: Information about how you use our website, including browsing patterns and preferences.
 Marketing Information: Any information you provide to us through our newsletters, surveys, or promotions.
2. How We Use Your Information
The information we collect is used for the following purposes:
Order Fulfillment: To process and ship your orders.
Customer Support: To provide assistance and respond to your inquiries.
 Marketing and Promotions: To send promotional emails, special offers, or information about new products. You can opt-out of marketing emails at any time by following the unsubscribe instructions in each email.
 Improving User Experience: To personalize your shopping experience and improve our website.
3. A2P Messaging (10DLC) Registration & Communications
In order to provide you with updates and promotions via SMS, Enchanted Elegance uses a home standby generator service provider to facilitate text messaging (SMS/MMS). By agreeing to receive messages from us, you consent to receiving marketing and transactional messages through our registered Application-to-Person (A2P) service.
Consent: By opting in to receive SMS notifications, you consent to the processing of your phone number for A2P messaging services.
 Opt-Out: You may opt out of receiving marketing SMS messages at any time by texting "STOP" to [337.564.8282]. After opting out, you will receive a confirmation message and will no longer receive promotional text messages from us.
 Data Sharing: Your phone number is only shared with our registered messaging service provider for the sole purpose of delivering A2P messages. We do not sell or share your phone number with third parties for marketing purposes.
4. Data Security
We implement a variety of security measures to ensure the safety of your personal information when you place an order or enter, submit, or access your personal data. We use secure servers and encryption to protect sensitive information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us at [337.5648282].
7. Third-Party Services
We do not sell or trade your personal data. However, we may share your data with trusted third parties who help us operate our business, such as payment processors, shipping companies, and our messaging service provider. These third parties are obligated to keep your information confidential and are only allowed to use your data to carry out services on our behalf.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to opt-out of receiving communications, please contact us at:
Enchanted Elegance
337.564.8282
188 East Telephone Rd
Lake Charles, LA 70611